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Category: On the Show Floor

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WOW they have an app for that!
June 25th, 2010

WOW they have an app for that!

A note from Jenna: I asked social media consultant Harry Hallman from Octane Corp to share his impressions of the iPad for trade shows and events. Here are some of his thoughts.
I spent many years traipsing around trade show floors, working in booths, and attending and producing presentations, all while lugging a heavy laptop computer in a bulky bag and other electronic devices. So when Apple announced they were launching the iPad, I was eager to try it out. I purchased the iPad just in time for a trip to Los Angeles and only a few weeks after it was introduced.
Every day since I have said to myself “WOW they have an app for that!!!” It is mind blowing how productive and fun this device is. For me the iPad is a game changer. I can do 95% of what I need to do while out of the office, and the iPad is only 1.5 pounds, easy to use, and even looks cool.
I am so thrilled with the iPad I began writing about how it can be used for marketing, sales, general business (www.octanecorp.com/octaneblog). Then it occurred to me that after spending 25 years in the event business prior to getting into social media and Internet marketing, I might have some good ideas for how my old associates in trade shows and events could use the iPad to make their lives easier. So here are some ideas for taking advantage of Apple’s innovation.
General Uses: Here are the basic uses for the iPad. It is available in Wi-Fi only and also in Wi-Fi/3g if you want connectivity everywhere. Many apps overpower the 3G and require Wi-Fi to play well. The device stores and plays video of excellent quality, images, audio, and iBooks (like Kindle) and offers a staggering array of applications for business, productivity, fun, reference and more. With a battery charge of about 10 hours, Web browsing is excellent, but there’s one detraction — the iPad like the iPhone does not play Flash.
Display Device: Apple offers a simple VGA connection device ($29) to play Videos, images and presentations made using Apple’s Keynote (a PowerPoint-like program). If you want to display websites you need to use an app such as Web2VGA or 2Screens. This makes it ideal for attaching to Flat screens for display in trade show booths. Please note that you cannot, at this time, play movies and other videos you purchase from iTunes.
One-on-One Meetings: A big part of the trade show business is making one-on-one pitches and presentations. What makes the iPad ideal for this is its size and ease of use. You can use with clients at a restaurant table, at the bar, standing up, sitting by the pool, in a vehicle, on an airplane or just about anywhere else.
Adobe makes an app (Adobe Ideas) that allows you to use your fingers to create drawings, charts and the like and then store or emails them. Another app called BOX lets you store files on their server and access them via the iPad for viewing or emailing. Another app GoodReader will download the files (also from Box) and store them on the iPad. That way if a connection is not available you can still show the files. You can also email from GoodReader.
Seminars: As I mentioned, you can attach the iPad to a VGA device such as a video projector. Using Keynote you can make your large screen presentation to the group. Keynote will also let you add video so you can mix your still images with moving images. There is even a timer app (Christian Fries Timer) that tells you when your time is up if you are a speaker. You can also use the iPad to play walk in and out music.
If you are attending a seminar you can use the recorder app to record the speech for later listening. You can use the note app to type ideas, or create notebooks using your fingers to write with using an app called Penultimate. After the presentation you can find a quite place and use Dragon Dictation app to turn your spoken word into typed words.
You can also connect on twitter, Facebook or Linkedin and share with the world, in real time, what the speaker has to offer or even poke a little fun at it!
Data Collection: Once again, the size of the iPad makes it an ideal data collection device. If you have people on the trade show floor, they can get people to sign up for seminars, sales appointments or email lists. You can use the web browser to conduct surveys or use one of several survey apps.
Signage: You can buy a stand or make one and create simple small moving signage with stills or videos.
Whatever you want to do “they have an app for that.” Please post your questions.
Harry Hallman
CEO Octane Interactive
hhallman@octanecorp
www.octanecorp.com
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Going Undercover
May 27th, 2010

Going Undercover

Giving your boss a behind-the-scenes look at what you do
by Travis Stanton – EXHIBITOR
Your boss looks at you like you have two heads when you ask for more booth help. And he questions your need for more promotional materials and new technology to gather leads. Chances are, isn’t a heartless monster; he just doesn’t have any idea how hard your job is. So, maybe it’s time to invite him into your world. But how do you get your boss to go “undercover?”
You are now leaving the MC² blog. MC² does not control the content of the destination Web site. To view the article, please click below.
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Audience Response System
April 23rd, 2010

Thinking About Using an Audience Response System?

What you need to know to get started
by Linda Chandler – expoweb.com
Every exhibit and event professional is asked to prove the worth of holding or attending a show. Sometimes, it can be a difficult thing to do. But by using an audience response system, you can get accurate demographics on attendees, their input on your participation and more.
Is it time for you to introduce new techology to your meetings tool kit?
You are now leaving the MC² Web site. MC² does not control the content of the destination Web site.
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You Look Familiar But ...
April 13th, 2010

You Look Familiar But …

How to use color to make your exhibit “pop”
by Caroline Meyers, MC² Creative Services
Whether you’re in the planning stages for a new exhibit or you’re looking to revitalize an exhibit that’s been around for a while, color is always a great place to start, regardless of your budget. And the changes don’t have to be major.
For instance, if your company’s brand colors are making your exhibit look outdated, of course, you can’t change them. Just don’t overwhelm the exhibit with these colors. Highlight them instead.
2010 Colors of the YearPantone has chosen turquoise as its fashion color of the year for 2010, citing “the serene qualities of blue and the invigorating aspects of green,” evoking “thoughts of soothing, tropical waters and a languorous, effective escape from the everyday troubles of the world, while at the same time restoring our sense of well-being.” If Pantone’s record holds true, turquoise could be the big exhibits/events color in 2011.
Color Marketing Group, an international organization of color design professionals, named Mardi Grape, “a sophisticated crossover between purple, brown and gray,” its 2010 Next Color. CMG predicts this “purple [will be used] as a neutral for the very first time” this year in a variety of industries.
As MC² Northeast Design Manager Vince Addison explains: “When we work with a client, we don’t inundate the exhibit with that company’s colors. For example, we may use a corporate red to complement other colors, such as grays or neutrals, and to accent areas they want people to focus on, like a new product. Color is great for attracting attention.”
Color can also create a unified message. Although your company may have corporate colors, you don’t have to restrict yourself to these precise colors. Expand your vision and look at other members of the color palette. Then make slight variations as you update your exhibit, always keeping the original color palette in mind. By combining the standard shade with its variations, you can create a varied color scheme while maintaining the feel and look from your Web site to collateral to marketing efforts to the tradeshow floor.
Senior Graphic Designer Brendan Dooley, MC² San Francisco, says, “We look at the palette and colors clients are using that speak their brand and tone. We stay with those colors and palette. But we stray from these to find accents when needed.
“If clients have existing colors, we find the color palette to set the tone or meet the theme of their shows.”
If you want a more drastic change to your color scheme or can’t decide what accent color is right for you, how do you know which to use to give your exhibit the most up-to-date look? Use Pantone Fashion Reports to find out about the latest color trends. It provides its fashion color of the year, and the events and exhibits industry often follows what fashion does the year before. (If you work with an exhibit house, a designer can provide expert counsel on a color selection that’s right for your brand.)
Light me up
Cycling through LEDs on a predetermined schedule changes the color palette of an exhibit.
Lighting also provides a dramatic effect at a remarkably reasonable cost. Today’s LED lighting is thinner, lighter and more affordable than before, making it the newest addition to the industry toolbox. With LED lighting, you can change colors easier and less expensively. Plus, with different colored lights, you can change the look of individual products or your entire exhibit multiple times at one show.
MC² Chief Marketing Officer Rob Murphy has seen this firsthand: “With one client, we placed LEDs all around the exhibit, which had white subsurfaces. We cycled through colors on a predetermined schedule, so the color palette changed. People actually gathered around to watch the effect. And it didn’t cost a fortune. LED lighting is extremely affordable, so even companies with small booths can afford it.”
Dealing with the material world
Not so long ago, it seemed like every company wanted an exhibit that said high-tech, with lots of metal and glass. But what was once the newest thing has gotten old. Now, more exhibitors are going for the natural look and feel of cork, woods and bamboo. These surface materials are warmer and more luxurious than metal. And they have an effect on color, looking more natural than metal does.
Fabrics are also a new trend to consider. They provide a relatively inexpensive large color field. They weigh significantly less than other materials, reducing shipping costs. And lighting on neutral-toned fabrics can create powerful, saturated colors hard materials can’t approximate.
According to Design Director Chris Virtuoso of MC² Northeast, “Samsung made definite changes this year [at the Consumer Electronics Show]. Its exhibit had organic, sinuous lines, yet it was monochromatic, so it appeared light and current. Neutral materials and lighting added a modern feel.”
“Green” goes with everything
With the environment and green efforts in the spotlight these days, adding eco-friendly elements to your exhibit can be a good idea. Fabrics and colors come into play here, as well.
Today’s exhibits are more organic, with fabrics, grass cloth, earth tones and shades of green. Fabrics convey an eco feel. Plus, if they have a pattern or texture, they don’t need to be printed, saving on inks — and printing costs.
What if earth tones and greens aren’t in your palette – how do you say “green” then? Stay with your defined palette, but tone down the brightness for more of an eco feel.
The road to change
So, where should you begin when you’re ready for a color change? Do a deep dive into your company’s culture and brand. Decide on your goal, what you’re trying to convey. Often, it’s quite simple — making your exhibit homey and comfortable, warm and accessible, so visitors will stick around longer. Remember, you want to invoke people, not provoke them.
Sometimes, with so many options to choose from, you may be tempted to make your design — or redesign — more complicated than it needs to be. Color can be a simple but very powerful tool to make your brand “pop” on the show floor. And by adding lighting and natural elements, you can update your brand — quickly and inexpensively — while maintaining your corporate identity.

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Seven Staffing Strategies
April 12th, 2010

Seven Staffing Strategies

And they won’t cost you a thing
by Ronald Marien – EXHIBITOR
Staffing an exhibit can be a nightmare. Many of the people you assign to man the exhibit quite simply don’t want to be there, and it shows — with them failing to come to meetings, disappearing while the show’s going on and standing around talking with each other instead of booth visitors.
How do you get exhibit staffers on board and happy to be there?
You are now leaving the MC² Web site. MC² does not control the content of the destination Web site. To view the article, please click below:
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Click the image to see more images
March 27th, 2010

Samsung at CES 2010

Samsung showed off their technology at the 2010 Consumer Electronics Show in a way that made it impossible to ignore. Visitors were wowed when they experienced the breathtaking entry to the 32,000 square foot exhibit.
Click picture to see more images.
Inside, attendees were immediately immersed by sights and sounds from 128 monitors – all synced together with a flowing video of spectacular color and imagery. The video was complimented by a 12.1 surround sound system providing synchronized accompaniment to the beautiful images playing on the screens. Many new products were displayed representing Samsung’s multiple markets of flat screen television, audio products, cameras, mobile phones and devices as well as office and home appliances and products.
The theme and design of the exhibit by Schmidhuber & Kaindl, Munich and MC², New York was organic shapes, natural elements and images.  Leaves, lilies, flowers, spirals and wave shapes predominated the display areas in this open, free-form floor plan.

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Top 5 Reasons to Exhibit Now
March 27th, 2010

Top 5 Reasons to Exhibit Now

Top 5 Reasons to Exhibit Now is a complimentary guide for marketing executives to help justify the continued investment in trade show programs. The guide includes top reasons to exhibit and how to maximize trade show participation in an uncertain economy.
Download Top 5 Reasons to Exhibit Now

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How To Get What You Came For at a Trade Show
March 27th, 2010

How To Get What You Came For at a Trade Show

According to a recent study conducted by MarketingProfs, 52% of the surveyed marketers have already started making changes to plans and budgets. But a downturn is no time to stop spending on marketing. The key is to adapt your strategies to the New Economy. “How to get what you came for at a Trade Show” outlines steps to maximize attending a trade show on behalf of your company.
Also see our companion booklets “Top 5 Reasons to Exhibit Now” for marketing executives

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Leave an Impression … Not a Footprint
March 27th, 2010

Leave an Impression … Not a Footprint

Email, websites and downloadable documents are all common elements in today’s marketing landscape.  By going digital, information is current, easier to access and distribute, more cost-effective, and eco-friendly. Can you market smarter, and with a smaller budget, by going digital with your tradeshow marketing? “Leave an Impression not a Footprint” has some key tips and examples to help you make your case to management.

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Flcikr photo courtesy of Stuck in Customs
March 27th, 2010

Thriving During the Recession

During a recession, the first thought that goes through every trade show exhibitor’s mind is how he or she will survive the inevitable downturn in sales. After all, everyone is tightening their belts. Consumers are keeping their wallets in their pockets. The businesses that sell to those consumers are adjusting their budgets accordingly. Most trade show exhibitors, often a few tiers away the economic epicenter, see the coming storm and react rather than anticipate. In many ways, your competition is removing themselves from the field.
This is good news for trade show exhibitors who are willing to take the reins that market leaders abandon in a sluggish economy.
READ  THE COMPLETE ARTICLE, and you’ll discover three reasons why you can thrive during the current recession.

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(Mickey is the one in the hat)
February 09th, 2010

Flash of Brilliance

Part 2: Getting the glory shot
by Patrick St. Clair, Owner of St. Clair Photo-Imaging
In last month’s installment, Patrick St. Clair discussed how you can determine which type of photographer and photography are right for you. After you’ve worked out these issues, the next thing for you to consider is how to get the glory shot, that picture that’s supposed to make your booth look its absolute best.
Done right, the tradeshow glory shot is a thing of beauty, but here are just some of the challenges the photographer faces:
Scenes have EXTREME contrast, outside of what’s recordable without supplemental lighting.
Mixed color sources in the lighting (i.e., fluorescent, mercury, tungsten, etc.).
Limited time when booths can be photographed.
Coordinating union labor, corporate people, staging company and “talent.”
Dealing with the inevitable pressure from whichever variable doesn’t work out right. Something always goes haywire. It’s a rule!
Big tradeshow booths have become high-tech lighting extravaganzas with animated lighting displays, moving plasmas, multiple screens, chaser lights, high-intensity spotlights, smoke and lasers, and whatever else the lighting design company cranks in. They’re very exciting and convey that excitement to the tradeshow audience. But the extreme contrast, the mixed lighting and the sheer scale of some tradeshow displays make shooting them very challenging!
Traditional approach
The traditional photographic approach for high-contrast environments is to use shutter speed to control continuous light sources and hilites, and then use supplemental lighting to close up the contrast range by filling in shadow areas. This has been the rule since the inception of photography. And, contrary to popular belief, digital photography has NOT changed the science behind photography. Light is still light, and sensitized materials are still sensitized materials. All the traditional rules and constraints for photographic capture are still in place. (Post-production is another story and a different article.)
MOST photographers still base their workflow on the long-standing rules of photography. Instant preview that digital cameras brought to the scene helps speed up the process, but generally, you’ll still see tradeshow photographers after-hours on the show floor with lighting gear to balance the contrast range.
Innovation through photo-imaging
Although the prime rules of photography have not changed with the evolution to digital capture, certain innovations have come into being that enable enterprising photographers to significantly shorten the onsite workflow for high-end tradeshow photography. HDR photography, stitching, virtual lenses, compositing, photo blending, density masking and exposure blending are all terms familiar to this new breed of photographer. There’s a range of techniques (primarily software-driven) that enable a knowledgeable and skilled photographer to slash the time taken to skillfully reproduce the complex scenes commonplace on the tradeshow floor today. The classically trained photographer who also understands the full range of photo-imaging techniques and employs them expertly can cut the time onsite by half or more. That means saving on utility bills, union labor, corporate overtime, etc. The term photo-imaging is making the rounds and coming to represent this style of photography.
It used to be the photographer’s challenge to faithfully reproduce reality. Now it’s becoming the photographer’s challenge (through photo-imaging) to create the reality in the client’s mind’s eye!
Photo-imaging is not at all appropriate in the realm of photojournalism and forensic photography, but on the tradeshow floor, as well as other forms of advertising photography, it can carry the day!
Whether you decide to go with a photographer using the traditional techniques or one working with photo-imaging techniques, taking high-quality documentary photos of your exhibit has several benefits. These photos:
Provide reference for displays and graphics for upcoming shows or next year’s redesign.
Educate booth staff.
Document exhibit theme, lighting and furniture.
Show positive proof of your efforts for reports and presentations.
Can be sent to trade magazines which require high-resolution photos to further extend the message of your exhibit.
Along with the promotional reasons for exhibit photography, consider a shot with all the staff in the booth for a “thank you” later on.
Working with the photographer
Your job doesn’t end with hiring the photographer; you also have to support the
photographer onsite to get his or her best work. Here’s what you need to do:
Maintain strong communications on expectations, deadlines, chain of command (in the event of conflict), etc.
Tour the booth with the photographer in advance of the shoot, discussing each shot in detail.
Provide contact info and instructions, such as, “Here’s my cell number,” “Call at any hour if needed” or some such instruction if the photographer is working alone late at night, as is often the case.
Make appropriate introductions to after-hours staff, end clients, union reps, etc.
Arrange for any special circumstances or equipment, such as putting in a call for a lift truck for aerial shots, etc.
When preparing for exhibit photography, you should also:
Remove trash baskets, as well as any paperwork or other clutter, from sight.
Have carpets freshly vacuumed.
Have exhibit lighting turned on. Also have show labor turn on projectors, monitors, plasmas, laptops, etc.
Consider whether the photos should be with or without people in the exhibit. If you want to show the architecture, people will be in the way. But if it’s about the success of your exhibit, people are essential.
When you prepare budgets, include a line item for photography so you have the leeway to source and hire the right photographer for the job.
Accurate, evocative photography of the architecture of your brand gives you the tools to continue to promote your company’s brand message long after the show is over!
Editor’s note: Patrick St. Clair’s two-part article covered arranging for documentary photography and booth glory shots. But there are other specialties as well, including videography, 360° panoramic photography, 3D photography, show candids taken during show hours, etc. Let us know if you’d like to see an article about any of them!
Patrick St. Clair has a bachelor’s degree in marketing from Miami University and a bachelor’s degree in professional photography from the Rochester Institute of Technology. He has been photographing commercially for 30 years. St. Clair serves agencies of all sizes as well as corporate clients such as Palm, Xerox, Hewlett-Packard, The Smithsonian National Air & Space Museum, Eastman Kodak Company and ExxonMobil. He was an early adopter of digital photography and interactive photography. He has worked with QuickTime VR since 1994 and was a speaker at the first four International VR Summits. His Web site is www.stclairphoto-imaging.com/.

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(Mickey is the one in the hat)
December 14th, 2009

Tradeshows, Celebs, and Security: Pulling off a successful autograph event in a booth

A client of ours just pulled off a great program in their booth at the E3 Show last week. This company develops and sells gaming software and uses known celebrities for their voiceovers and characters. So having only one celebrity in your booth for an autograph session is one thing – having a different celebrity each day for three days is something else.
It was extremely important that the security component of this program be seamless and executed with perfection.  There were three parties involved with this process: the celeb’s personal protection, the show security personnel, and finally, MC² as the exhibit manager.
The program was flawlessly executed due to the pre-event meetings and a well-defined travel corridor on the show floor. The importance of having a well-defined travel corridor on the show floor, a detailed timeline, and a knowledgeable exhibit manager can’t be overstated. Here’s what happened:
Each celebrity used the same process for entry and exit. Before the first autograph session, our on-site exhibit manager scoped out the closest entrance for the celebrity, in this case Mickey Rourke. The exhibit was about 100 feet from the curtained show services area, which was near the loading docks.
Our exhibit manager wisely taped an arrow on the carpet pointing to the aisle Mickey and his security team were to take. He advised Mickey’s security team about the arrow and that they were to proceed to the emergency exit of the exhibit. The day of the event, Mickey’s team called our client and alerted them to his time of arrival. Prior to Mickey’s arrival, his security team swept the exhibit and decided where Mickey was to be positioned. The exhibit manager arranged elements of the booth as a backdrop for the photo/autograph opp.
Our client had arranged for security from Show Management to act as escorts from the loading dock to the exhibit. At the client’s signal, MC² restrained all traffic from the loading dock to the booth. When Mickey arrived, he was immediately escorted into a conference room that had been set up as a green room prior to the autograph session. Once the rope lines were set up, The exhibit manager escorted Mickey to the auto/photograph area (see the picture below). The lines were manageable and the process was orderly.
Once the crowd had their posters and autographs, Mickey was escorted to the upstairs exhibit for some video interviews. After the interviews were completed, Mickey was escorted back through the emergency exit and out through the loading dock to his waiting limo.
The other two celebrities followed the same process without any incidents.
Both our client and the celebrities’ management were very pleased with the experience MC² has with the celebrity process and how the event was managed overall.
I asked our MC² exhibit manager if there was anything out of the ordinary. Except for finding a bathroom close to the exhibit (and standing guard!), no significant issues occurred.
If your company has a celebrity relationship, just remember – create a detailed travel corridor travel plan and communicate with everyone involved in the process. Celebrities add incredible value to your message and your guests will have a great time too!

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  • The High Potential Trade Show Marketer

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